What if I would like to ship something rare or costly in a Pudgy Greeting®, Can I have it shipped with insurance, or proof of delivery?
Yes, we will mail your Pudgy Greeting any way you want, even certified, and you would be responsible for the additional postage.

Why does the order form ask for the age of the recipient?
If we are aware the Pudgy Greeting® is going to a senior citizen, or at your request, we can include dotted lines and a picture of a pair of scissors showing where to cut the greeting to open.

Instead of candy the Pudgy Greeting®, can I have something else?
Yes, for instance, the candy can be replaced with gourmet dog biscuits if the Pudgy Greeting® is being sent to a dog. Most of the replacement is at no charge, but it would depend on the actual product, if you were sending a Pudgy Greeting® in the shape of a slot machine and wanted to include a roll of coins, there would be a charge for that.

What kind of proof do you offer to confirm the delivery of a Pudgy Greeting®?
All Pudgy Greetings are photographed once postage has been applied, and postage is applied to the same side that the address is printed on. You will receive a photo via email shortly after your Pudgy Greeting has been mailed.

How do I determine the mail out date of a Pudgy Greeting ®?
All Pudgy Greeting ®s are mailed out from Houston, TX 77062. We can not tell you when the best mail out time would be, but you can contact the post and ask them the suggested delivery time.

Does guaranteed customer satisfaction mean if the Pudgy Greeting ® is not delivered by a certain date there will be no charge?
No, Your satisfaction is our # 1 priority. If there was any problem with your order outside of Post Office delays beyond our control, then adjustments will be made.

Can Pudgy Greeting ®s be sent out of the country?
Pudgy Greeting ®s are well received in other countries although extra postage and possible customs paperwork might be necessary.

Can chocolate candies be sent in Pudgy Greeting ®s?
We will be glad to add chocolate candies to the Pudgy Greeting ®, but are not accountable should the chocolate melt. This is not recommended in certain seasons or going to certain destinations.

To have an extra gift added the Pudgy Greeting ® that must be purchased elsewhere, am I charged for that?
No, that is one of our customer services we gladly offer as long as the item is available within a 10 mile radius. For example, if you wanted a certain CD, or ornament from Hallmark, you would only be charged for the actual object and the Pudgy Greeting ®.